Britax Phases Travel System with Arbor Infant Car Seat + StayTight Base

You can’t wait to welcome your little one into the world, but preparing for their arrival can be overwhelming. There are so many things you’ll need to have on hand — and so many options to choose from. As you check each item off your list, you can rest easy knowing that with the Phases™ travel system, you’ll be all set for effortless outings with your baby from day one. Designed for convenience, comfort, and versatility, this car seat and stroller combo includes the Phases stroller, the Arbor™ infant car seat, and the StayTight™ car seat base, plus a parent organizer, a stroller bumper bar, and a child tray. The Phases stroller is designed to adapt to your child's needs as they grow, starting with infant car seat mode for newborns and easily transitioning to pramette mode or toddler mode when your child is ready. And, thanks to the DuoConnect™ system, you can go from car rides to strolls without keeping track of adapters — just click and keep moving. When the time comes to install the car seat in your vehicle, you can breathe a sigh of relief knowing that the StayTight™ base is designed to take care of the hard part for you. For those on-the-go moments when your hands are full, the stroller organizer helps you keep everything you need within reach — because you’ve got enough to juggle. With an adaptable stroller, a comfortable and easy-to-install car seat, and convenient accessories, this all-in-one box system helps take the stress out of those early car rides and outings, giving you and your little one everything you need to grow together from day one.

• ONE SYSTEM. ONE BOX. FROM DAY ONE: The Phases™ travel system includes the Phases stroller, the Arbor™ infant car seat, and the StayTight™ car seat base, plus a parent organizer, a bumper bar, and a child tray. 
• FIT: The Arbor infant car seat is for rear-facing use only for infants from 4 to 30 lbs. The Phases stroller is designed for children up to 50 lbs. 
• INTEGRATED PRAMETTE MODE: Easily convert the stroller into a parent-facing or forward-facing pramette.  
• ONE SYSTEM, SIX WAYS TO RIDE: Options for forward-facing and parent-facing infant car seat mode, pramette mode, and toddler mode.   
• QUICK, EASY, & SECURE INSTALLATION: Car seat setup is a cinch thanks to the StayTight base, which includes a built-in seat belt tensioner and an automatic lock-off. Plus, the accessible belt path makes it easy to thread & buckle.    
• NO ADAPTERS NEEDED: Thanks to the DuoConnect™ system, you can effortlessly transition from car rides to strolls and back again. Just click and keep moving!  
• PREMIUM, SOPHISTICATED AESTHETIC: Warm, neutral colors with stylish leatherette accents.  

Phases stroller

• STROLLER ORGANIZER INCLUDED: This smart and convenient parent accessory has multiple pockets and two large cup holders to help you keep everything you need organized and at hand — because you’ve got enough to juggle.    
• EFFORTLESS PORTABILITY: Features a lightweight, durable frame and no-flat tires.  
• ONE-HAND, ONE-STEP FOLD: Leaves your other hand free for multitasking. Perfect for busy parents on the go. 
• RELAXING STROLLER RIDES: With multiple toddler seat positions, your child can recline comfortably on the go or sit upright to enjoy the view. 
• SUN PROTECTION & SHADE: Help protect your tiny passenger from the sun with the large UPF 50+ canopy and visor. Easily check in through the peek-a-boo window during strolls.  
• ADDITIONAL STROLLER ACCESSORIES: Includes a bumper bar and a child tray with drink & snack holders.  
• LARGE STORAGE BASKET: Easy to access with plenty of room for your must-haves.   

Arbor & Staytight

• STAYTIGHT INSTALLATION: Simply lift the StayTight lever, thread and buckle the seat belt, and lower the lever to lock in place.   
• LIGHT TO LIFT, EASY TO LOVE: Lightweight car seat design makes transportation a breeze. 
• DESIGNED FOR COMFORT: Place your little one in a haven of comfort in the infant car seat with ultra-soft fabrics, a UPF 50+ canopy, and two plush car seat inserts.
• REBOUNDREDUCE™ STABILITY: Carry handle helps provide stability when used in position 1 (see user guide).   
• TRUSTED BRITAX SAFETY: The car seat is side-impacted tested according to FMVSS 213a. It is also tested to FMVSS 213 frontal impact standards. 
• HIGH-STRENGTH STEEL: Reinforces the car seat base to help provide additional stability.  
• EASY-ADJUST RECLINE WITH INDICATOR: Helps you find the right angle when installing the seat in your vehicle.  
• BASE-FREE STABILITY: Extra belt path on the back of the seat helps keep it stable when installing without the base.  

Shipping Policy:

Chapin Baby offers FREE STANDARD SHIPPING FOR ORDERS OVER $99.* Flat-rate shipping of $8.99 for orders under $99.  All furniture and gliders are excluded from our free shipping promotion. Free in-store pickup is available for furniture items. You will be contacted via email within 24 hours of furniture order placement with a delivery or freight quote.  Please see our Furniture Delivery Options for further details.

• Standard (non-expedited) shipments will be sent USPS, UPS or FedEx Ground depending on which option can offer the fastest delivery to you. In-Stock orders shipped with standard delivery will be processed and shipped within 1-2 business days of purchase and will arrive 3-6 business days from the day they were shipped.  You will be sent tracking information for your shipment via e-mail.  If you have any questions you may reach customer service by e-mail at guttat19@comcast.net or by phone at (413) 732-4154.
• Expedited shipment options are available at an additional cost to you.
• Please provide a street address with your order, as we cannot deliver to P.O. Boxes.
• Incorrect shipping addresses, payment issues, and shipping company failures due to weather or emergency may result in delays beyond our control.
• We ship to locations in the contiguous United States.  At this time we cannot ship to Hawaii, Alaska, Puerto Rico, APO or FBO addresses.  Those orders with shipping addresses from these locations will be cancelled.

Furniture and Large Item Delivery Policy:

Due to the size and weight of many of the cribs, dressers, assembled furniture, and gliders in the chapinbaby.com catalog certain items cannot be shipped using standard USPS or FedEx Ground services.  We have 3 different pick-up/delivery options available for those wishing to purchase those larger items with us online.

1. In-Store Pick-up:  If you live within driving distance of our store location you may choose the in-store pick-up option for "delivery".  This free option is just as it sounds, you pick up your furniture or glider at our store location, free of charge.  Standard item lead-times still apply.  If your item is a special order item you will be contacted when the item arrives in our warehouse to coordinate a pick-up time.  If you have any questions you may reach customer service by e-mail at guttat19@comcast.net or by phone at (413) 732-4154.
2. Local Delivery:  Reasonably priced local delivery of  over-sized or furniture items can be arranged for most areas in and around around our location.  Local delivery service options include drop off or assembly. If you have any questions or to obtain a price quote you may reach customer service by e-mail at guttat19@comcast.net or by phone at (413) 732-4165.
3. LTL Freight Delivery:  If you do not live near our store location, or if you live outside of our local delivery area, we are happy to provide you with a competitive freight quote from a reputable, nationwide carrier for your order of an over-sized item.  Freight deliveries are made to curb-side.  White-Glove service is available at an additional cost.  If you would like a quote you may reach customer service by e-mail at guttat19@comcast.net or by phone at (413) 732-4165.

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Ex: Shipping and return policies, size guides, and other common questions.

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 

Additional non-returnable items:

- Opened car seats
- Special order furniture/gliders
- Gift cards 
- Downloadable software products 
- Some health and personal care items

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Book with obvious signs of use 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at guttat19@comcast.net. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale, clearance and final sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at guttat19@comcast.net and send your item to: 1651 Riverdale St, West Springfield MA 01089, United States. 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, you should mail your product to: 1651 Riverdale St, West Springfield MA 01089, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.