Chapin Baby offers FREE STANDARD SHIPPING FOR ORDERS OVER $99.* Flat-rate shipping of $8.99 for orders under $99. All furniture and gliders are excluded from our free shipping promotion. Free in-store pickup is available for furniture items. You will be contacted via email within 24 hours of furniture order placement with a delivery or freight quote. Please see our Furniture Delivery Options for further details.
- Standard (non-expedited) shipments will be sent USPS, UPS or FedEx Ground depending on which option can offer the fastest delivery to you. In-Stock orders shipped with standard delivery will be processed and shipped within 1-2 business days of purchase and will arrive 3-6 business days from the day they were shipped. You will be sent tracking information for your shipment via e-mail. If you have any questions you may reach customer service by e-mail at email@example.com or by phone at (413) 732-4154.
- Expedited shipment options are available at an additional cost to you.
- Please provide a street address with your order, as we cannot deliver to P.O. Boxes.
- Incorrect shipping addresses, payment issues, and shipping company failures due to weather or emergency may result in delays beyond our control.
- We ship to locations in the contiguous United States. At this time we cannot ship to Hawaii, Alaska, Puerto Rico, APO or FBO addresses. Those orders with shipping addresses from these locations will be cancelled.
Due to the size and weight of many of the cribs, dressers, assembled furniture, and gliders in the chapinbaby.com catalog certain items cannot be shipped using standard USPS or FedEx Ground services. We have 3 different pick-up/delivery options available for those wishing to purchase those larger items with us online.
- In-Store Pick-up: If you live within driving distance of our store location you may choose the in-store pick-up option for "delivery". This free option is just as it sounds, you pick up your furniture or glider at our store location, free of charge. Standard item lead-times still apply. If your item is a special order item you will be contacted when the item arrives in our warehouse to coordinate a pick-up time. If you have any questions you may reach customer service by e-mail at firstname.lastname@example.org or by phone at (413) 732-4154.
- Local Delivery: Reasonably priced local delivery of over-sized or furniture items can be arranged for most areas in and around around our location. Local delivery service options include drop off or assembly. If you have any questions or to obtain a price quote you may reach customer service by e-mail at email@example.com or by phone at (413) 732-4165.
- LTL Freight Delivery: If you do not live near our store location, or if you live outside of our local delivery area, we are happy to provide you with a competitive freight quote from a reputable, nationwide carrier for your order of an over-sized item. Freight deliveries are made to curb-side. White-Glove service is available at an additional cost. If you would like a quote you may reach customer service by e-mail at firstname.lastname@example.org or by phone at (413) 732-4165.